Refund Policy
Use this guide from Medicube to review returns, exchanges, and refunds. This page applies specifically to themxdicube.shop.
refund timing at Medicube
This refund timing section covers orders and visits through themxdicube.shop for Medicube. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Medicube: eligibility
Customers using themxdicube.shop can rely on the following Medicube guidance about eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
starting a request at Medicube
Medicube publishes this starting a request guidance for customers using themxdicube.shop. When requesting a return or exchange, contact us at Support@themxdicube.shop before sending the item. Once the request is approved, Medicube will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Medicube: exceptions
Customers using themxdicube.shop can rely on the following Medicube guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at Medicube to support
Medicube publishes this support guidance for customers using themxdicube.shop. For return or exchange assistance, contact Support@themxdicube.shop or 6128597662.
Our approach at Medicube to order problems
Customers using themxdicube.shop can rely on the following Medicube guidance about order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from Medicube on condition of returns
Medicube publishes this condition of returns guidance for customers using themxdicube.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@themxdicube.shop
Phone: 6128597662
Physical address: 547 Wells St, Belgrade, Minnesota, 56312, United States